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#208281 - 09/08/00 01:22 AM Re: Mass Marketing for Comics?
DanKetch Offline
Junior Member

Registered: 09/06/00
Posts: 2
Loc: Alexandria, VA, USA
Well, I do agree on the factor that advertising is only a supplement to the need better work. The fact is an advertising campaign needs to happen and one that is going strong after the initial start. Still companies like Marvel and DC and Diamond really need to do that initial start, hell Marvel needs a whole makeover in a lot of ways, but that's a rant for another time.

The big guys have to start by bringing readers and improve their workmanship to keep old readers from leaving but if they believe one can be done without the other then they will finally die, in this era of now now now.

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Reality. Never touch the stuff myself, personally.
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Reality. Never touch the stuff myself, personally.

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#208282 - 09/08/00 06:06 AM Re: Mass Marketing for Comics?
UncommonCon Offline
Member

Registered: 05/23/00
Posts: 119
Loc: Dallas, TX USA
Quote:
Originally posted by Von Allan:
So, James, to me that what's wrong with the industry. A concentrated advertising campaign that works, that brings back the readers that Duncan mentioned earlier (those that were fans but left the industry) as well as brand new readers will only work (assuming it does at all) in the short term. Then, the quality of the content plus customer service and all the rest of it come into play. But I'll tell you: a customer may love a retailer, may love his or her store and enjoy being there, but if the content isn't good they'll stop coming.

I absolutely agree with this and I apologize if I seemed to indicate otherwise. HOWEVER, content is not currently the problem, sort of. We do have some of the best comics published ever. Unfortunately, as was pointed out, these are not so much coming from the companies with the biggest budgets. It would work better if really good comics would come from those who had the money to let people know about it. But, that is why I focus on advertising and marketing so much because we've got the content. So, the only part missing from your equation is marketing.

But please don't think that retailers aren't doing enough. That's just so misguided.


Again, I totally agree. Actually, more than that, I think that retailers are doing WAY, WAY, WAAAAAAY more than their share. But, until they stand up, *united*, for their rights, it won't change. I was not picking on Dunc, or Jim or Rory or any of those. They do an amazing job in preposterously adverse circumstances. But to say that advertising does not work is just crazy.

The *only* way that this industry will survive is if more customers are brought in. The *only* way that will happen is to let them know that comic books exist (that would be advertising). There is no way the retailers can accomplish this themselves. So, what I am mainly recommending is that they form stronger "unions" and lobby the publishers and distributors to support their products correctly. As I have said a *concerted* effort is what is needed.


------------------
James Echols
Founder - UncommonCon, www.uncommoncon.com
Business Coach, Uncommon Solutions
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James Echols
james@uncommoncon.com
Festival Producer - UncommonCon, www.uncommoncon.com
Business Coach - Uncommon Solutions
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#208283 - 09/08/00 06:32 AM Re: Mass Marketing for Comics?
UncommonCon Offline
Member

Registered: 05/23/00
Posts: 119
Loc: Dallas, TX USA
(edited out because my original reply did actually show up. sorry about that.)

[This message has been edited by UncommonCon (edited 09-09-2000).]
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James Echols
james@uncommoncon.com
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Business Coach - Uncommon Solutions
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#208284 - 09/08/00 04:28 PM Re: Mass Marketing for Comics?
Jim Hanley Offline
Member

Registered: 06/19/99
Posts: 1313
Loc: NYC
Maybe, in the heat of my previous diatribe, I wasn't clear enough. The problem with advertising isn't that it doesn't work, it's that it doesn't pay.

Given enough money, I could get a national advertising plan put together that would double comics readership in 5 years. Unfortunately, enough money exceeds the entire revenue stream that the direct market generates.

A dollar spent in advertising that generates a dollar in sales is a sure way to bankrupty. Coca-Cola is a global brand with a huge revenus stream, but much of their advertising money is wasted, too.

There's an axiom in the advertising business (whose attributed source I'm blanking on) "I know that half of the money I spend on advertising is wasted. But which half?"

It is easy for a fan to say that the "big guys" can afford it. The question is have any of you ever priced national advertisng?

In 1984, there was a guest editorial in CBG, by Bart Bush, that asked why the "big boys" didn't get together with institutional advertising in major magazines with a message that "Comics Make Good Reading."

Inspired by this exercise in thinking outside the box, I called Carol Kalish at Marvel to ask just when Marvel was going to follow this inspired path. Carol was quite kind to me, as she patiently explained that a single page in Good Housekeeping (one of the suggested venues) cost more than Marvel's enire annual budget.

What we need is for some philanthropist to throw a few tens of millions at the problem just because he loves comics. The thing is that rich people don't get that way by throwing their money down ratholes.

As to Marvel's likely success at bringing in young readers with the Ultimate line, I wouldn't count on it. The Ultimate SM will be all but unintelligible to anyone who hasn't read lots of comics. Someone above criticized Archie for being old-fashioned. They are the only publisher still making money on newsstands, because their comics are readable to non-fans.

[This message has been edited by Jim Hanley (edited 09-08-2000).]
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#208285 - 09/08/00 05:37 PM Re: Mass Marketing for Comics?
LBTM Offline
Member

Registered: 02/18/00
Posts: 50
Loc: Dallas, TX USA
"Carol was quite kind to me, as she patiently explained that a single page in Good Housekeeping (one of the suggested venues) cost more than Marvel's enire annual budget."

Then Marvel needs a bigger budget, and why advertise comics in Good Housekeeping anyway? If this is the kind of thinking thats going into Marvels advertising plans then it's no wonder advertising doesn't work for them.

Robert Bostick http://hometown.aol.com/lbtm99rb/portfolio.html

Living Behind The Moon http://hometown.aol.com/lbtm99rb/lbtmhome.html

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#208286 - 09/08/00 11:45 PM Re: Mass Marketing for Comics?
Jim Hanley Offline
Member

Registered: 06/19/99
Posts: 1313
Loc: NYC
LBTM:

It is usually advisable to read a post before responding to it.
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"I love him like a brother. David Greenglass." -- Woody Allen - Crimes & Misdemeanors

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#208287 - 09/09/00 03:06 AM Re: Mass Marketing for Comics?
UncommonCon Offline
Member

Registered: 05/23/00
Posts: 119
Loc: Dallas, TX USA
Quote:
Originally posted by Jim Hanley:
Maybe, in the heat of my previous diatribe, I wasn't clear enough. The problem with advertising isn't that it doesn't work, it's that it doesn't pay. (remaining snipped for brevity)


Actually, it does pay, but I take your point. It doesn't pay if it is not or can not be done right. And the point of the rest of your post seemed to be that even if everyone did get together, spent no money on any *insider* advertising and mounted a national advertising campaign, it could not get enough cash together to purchase even a decent ad in a national magazine.

So, you mentioned this had been talked to death before. Could you just summarize the solution arrived at? I mean is everyone just planning on waiting for the proverbial millionaire comic-loving philanthropist to show up? Or just see how long we can eke out an existence the way things are hoping they don't actually die completely? Or what?

------------------
James Echols
Founder - UncommonCon, www.uncommoncon.com
Business Coach, Uncommon Solutions
_________________________
James Echols
james@uncommoncon.com
Festival Producer - UncommonCon, www.uncommoncon.com
Business Coach - Uncommon Solutions
ride the revolution

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#208288 - 09/09/00 08:56 AM Re: Mass Marketing for Comics?
Jim Hanley Offline
Member

Registered: 06/19/99
Posts: 1313
Loc: NYC
James:

As far as I can tell things shake out this way.

DC will continue to focus on the direct market, with a number of sideline efforts in bookstores and their long-standing money-losing newsstand business.

Dark Horse will continue to do much the same with less of a commitment to losing money on the newsstands.

Marvel will probably rebound sharply in the DM in the next two years as Joe Quesada attracts creators who have had one grudge or another against Marvel back to the fold. Marvel's mass-market dreams seem doomed to failure, due to the fact that there are virtually no newsstands left in America and they don't seem to understand the fundamental problems of selling comics to the mainstream. especially ones that non-fans can't read.

The stores that remain will continue to do some local advertising, most of it not cost-effective and we will wait for the next public-relations success. The Death of Superman was not the singular event that many paint it to be. It was part of a continuum of media events that stretch back, at least, to the Teenage Mutant Ninja Turtles, and arguably back to Batmania in 1966.

The X-Men didn't translate into Batman '89 style response for a couple of reasons:

1) X-Men has been overexposed on TV for the last 8 or 10 years.

2) There was not the undercurrent of interest that Batman had, that started with the Dark Knight in 1987. Batman licensed t-shirts were huge for nearly a year before the movie opened. And DC has never been able to duplicate the interest in Batman with subsequent movies or TV shows. An explosion like 1989 comes once in a generation.

By the way, I haven't seen anyone mention that super-heroes might just be in one of their periodic slumps in popularity. They have tended to wax and wane cyclically ever since 1938.

[This message has been edited by Jim Hanley (edited 09-09-2000).]
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#208289 - 09/09/00 08:27 PM Re: Mass Marketing for Comics?
Rik Offline
Member

Registered: 08/15/99
Posts: 225
Quote:
Originally posted by Pat ONeill:
Let's say an ad in Wizard costs $1000; experience tells us that such an ad can increase sales by, say, 15%. (Bean-counters don't care who's buying, just that more people are, BTW.) An ad in Rolling Stone costs $4000, and results in the same 15% increase in sales (actually, it probably results in quite a bit less).


Ignoring the fact that these numbers are made -up (hey, I don't have numbers either, I just bet the increase would be closer to 2%), look at the situation like this:

1) Comic fan buys Wizard, sees ad for comic called Triangle Man, returns to shop next week to ask about it, is told it's not out yet, and retailer increases his order of the comic by one (maybe two). Publisher prints more copies, sells more copies, makes more money.
2) Non-comic fan buys Newsweek, sees ad for comic.
a) He looks for comic at Walmart next time he's there. Nothing but Dragonball Z (and more power to Viz for getting into this market.)
b) He makes a trip to the mall to buy shoes. He wanders in to the book store there, sees some trade paperbacks but not the comic he's looking for.
c) He makes a special trip to the local non-chain used book store. They suggest he visits a comic book store or a chain book store. He tells them he already tried the chain.
d) He looks in the phone book (or maybe the ad had the retailer-finder number) and locates a comic book store on the far side of town.
e) He visits it, but they are closed on Mondays. (Or they aren't open during posted hours. A local "store" has lost a lot of my money because I only stop by if Things From Another World is out of what I want.)
f) He visits it again. Either he's told Triangle Man #1 sold out last Thursday ("I only brought in a few for the shelf") or he gets the last one off the shelf. (Note that the retailer sells out either way, so he doesn't make any more money because he ordered a little light on the title. That's because he's wise enough to stay afloat.)
g) He enjoys it and comes back for more.

At every stage, a higher level of interest is needed. Most people would drop out early on. Really, the best way to get new readers in word of mouth, so that we can teach them the handshakes and where to shop and which Silver Surfer is better.

This story also illustrates how ads effect sell-thru more than increasing sales. Yes, the publisher could over print and over ship to try and capitalise on the ads, but that requires an even larger investment.


Most ads work on a kind of impulse buying. See the ad for the new mop, it looks cool, see the mop at the store, find out the price. At this point, the product and the price point have to close the deal. Look at it like this, when was the last time you saw something so cool advertised that you visted more than one store looking for it. Your grocery store doesn't carry the waffles, you buy something else. What products do you see advertised that you can't buy at Walmart or Safeway or Fred Meyer? Ads for McDonalds and Sears don't count, you know where to go for McDonalds hamburgers.

As Jim says, this has all been talked about here before. Someone pointed out that those "Beef: It's what's for dinner" ads are paid for with tax dollars. Someone pointed out that Disney stormed into comics just a few years ago, took stock of the state of the industry and left just as quickly.

When I was working for ShopKo, they estimated that it took $11 worth of advertiseing for a new customer to walk in their door, and they sell things everyone needs, like shoes and clothes and CD's and toys and .... I'd guess it would cost us closer to $100 for a new visitor. Not a new fan, just someone who wanders into a comic shop with an open mind. If the store offers a 25% discount on new comics, the new visitor would need to drop $400 before he grows tired of comics just to break even.

Quote:
Originally posted by UncommonCon:
TPBs are really the way to go, anyway. They give a much more solid sales item. When you work 30 minutes to convert that casual shopper your reward is $15 - $25 rather than the $3 you get for a regular pamphlet style book, so it makes it way more worth your while. Of course, it will be a staggeringly hard transition, and those that don’t start preparing now will be killed. Stop ordering those Cerebus rags and just wait for the big, beautiful books. Then see how it goes.

And I completely disagree with the point that retailers are interested in selling any title they think will sell. Many seem interested in only selling those that they can *easily* sell. Of course, when the reward is only $3, how much time are really able to spend converting a customer to a new title.


Every comic shop owner I've ever talked to has carried some title or another long past the time he should have stopped, but he (or she) kept thinking he could bring in one more fan to that comic.

I'm not sure what you mean by casual shopper, but if you mean someone who just wandered in from next door, then the issue is never "to make a sale" but to get them to come back. The real money is in repeat customers. A grab bag might do the trick better than a $25 trade or a $3 single issue. (I will not use the term "pamphlet" to refer to such works, it's more demeaning than "comic" books, which is a least an old standard based on the fact that early comics were often funny.).

It's worth noteing that if you hire help to run the store and they spend half an hour trying to sell a 14.99 trade, and they do it half the time then the store loses money.

Quote:
Originally posted by Jim Hanley:

The X-Men didn't translate into Batman '89 style response for a couple of reasons:


I think the real reason is the current comics fans told anyone who asked that the current X-men comics stink. Vice-verse with Batman, where we told people that the comics were better than the movie.

Rik
-----
Had more to say, but I can't think of it all right now.

[This message has been edited by Rik (edited 09-09-2000).]

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#208290 - 09/09/00 11:29 PM Re: Mass Marketing for Comics?
Dave Belmore Offline
Member

Registered: 11/10/99
Posts: 67
Loc: Alexandria, VA
I could say something along the lines of the right advertising would more than double the readers and would be profitable but, I'm never going to convince any of you nay-sayers so, let's just leave it with me on the quest for the holy grail of ad campaigns and we will agree to disagree.

(Putting all that aside)
My question now then how do me make the industry grow? This has not been talked to to solution because the market is continuing to decline. Word-of-mouth alone does not work. I have been hearing this sermon for years now with nothing, but declining numbers to show for it despite how it is supposed to be the best way. So then what do we do? (Putting aside the mass marketing)

We need something new something different. Something we haven’t been doing.

I would like to suggest a brainstorming secession. Everybody just start throwing out ideas. No mater how outlandish, expensive, or ridiculous the idea may seem just put it out there for all the world to see. Censor nothing and print everything. Once we are done, we’ll pick the best and then go from there.

Here are a few ideas to get us started.

1) The direct market has to go.
a. I’m sorry, but I think it’s time. Yes it did save us once, but I think we need something different. How do the book publishers do distribute?

2) Diamonds exclusive contracts need to go. We may have already been headed downward, but all the power being give to one distributor certainty didn’t help. With some completion around the distributors would be more aggressive in trying to get you (the public and retailers) to buy from them. This will translate to better and wider service.

3) Buy lots of fish.


4) Isn’t the guy who own CrossGen Mega rich? (see Jim Hanleysn coment about some rich guy throwing a ton of money into an industry he loves.

5) Reach out to the anime audience. They are (at the very least) already used to the idea of good story telling through cartoon like characters. A stigma that comics still fight today.

6) Get together with the Reading is Fundamental(RIF) people. Donate some books, lots of books and then the kids or grownups that get the books enjoy what they read then the rest will take care of itself.

7) Get a really cool blimp and fly all over the country with the message “comics are cool” flashing on and off, on and off on and…

8) Subliminal advertising.

9) Stop everybody from going around and saying the industry is dying. Too much negativism is being generated, instead from now, when ever we mean dying, we shall say, “ in a sate of transformation like the beautiful butterfly.”

10) The comic locator service should be free damit!

11) Get comics into the schools. Grab new readers while they’re young.

12) There is no 12

Okay so it’s late and I fizzled. Anything good there? What do you think?


"Giving up is not an option."

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Dave Belmore
Ironhorse Comics
www.ironhorsecomics.com
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Ironhorse Comics
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